Basic Question and Answers
A. Check-in time is at 3pm and check-out is at noon. We cannot guarantee either early or late check-in, but as with all special requests we will always note it in your reservation. If we have the availability, and a guest is not scheduled to check-in to your room, we can offer late check-out. Please note there is a half-day rate (half of your current rate) for staying in your room until 6pm, and checking out after 6pm warrants a full day rate (based on the rate you are paying). Again, late check-out is only based on availability and with confirmation from the front office.
A. All guest are required to present a valid credit card upon arrival along with a form of identification for security purposes. Upon arrival we require the total amount of your stay plus additional authorization for incidental charges to be accessible on the card. Gift cards are not valid as a form of payment. Cash may be paid upon check out. Other forms of payment are available in advance. Check payments are required 14 days prior to arrival to allow processing time. Direct billing is available for select corporate accounts with proper credit approval.
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To cancel your booking without incurring any charge, please contact the Reservations Department at least one day prior to your arrival. You will then be given a cancellation number. Please note that you must be booked on a ’Flexible’ rate type as ’Advance Pre-Paid’ rates are non-refundable.
Each guest room can accommodate a maximum of three people. Please note that the third bed will be a rollaway bed.
For details of the group rates, please contact the Sales Department.
We regret that animals are not allowed in the hotel.
All room types can be booked with or without breakfast.
The standard check-in time is 14:00 hrs and check-out is at 12:00 hrs.
It is sometimes possible to check in earlier, however, this depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room from the night before.
We do have twin and triple room. However, no quadruple rooms are available.
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